How we help
Automate the busywork. Improve every revenue cycle metric.
Synergy customers cut average A/R days by 22% and lift first-pass clean-claim rate above 96%. We do it by automating the work nobody wants to touch — eligibility, scrubbing, denials, posting, and enrollment.
Batch eligibility
Verify tomorrow's schedule overnight. Flag terminated coverage and copays before the patient arrives.
Predictive scrubbing
ML flags claims likely to deny before submission, with one-click fixes.
Denial automation
Auto-classified denials with payer-specific remediation playbooks and resubmission.
Workflow routing
Route exceptions to the right team — billers, coders, or front desk — with SLA timers.
AI-assisted appeals
Draft appeal letters from claim, ERA, and clinical context. Track outcomes by payer.
Continuous improvement
Monthly automation review: which payers, transactions, and workflows to tune next.
A measurable difference
- 22% lower A/R days within 90 days of go-live.
- 96%+ first-pass clean-claim rate across commercial payers.
- 3–5 hours/week saved per biller through denial automation.
- 14-day average enrollment for new payer connections.
Frequently asked questions
- What can Synergy automate today?
- Eligibility verification batches, claim scrubbing, denial worklists, payer enrollment tracking, ERA posting, prior-auth status polling, and patient cost estimates.
- Do you use AI?
- Yes — we use ML to predict denials before submission, suggest corrections on rejections, and classify ERA adjustment reasons.
- Can we keep our existing PM / EHR?
- Absolutely. Synergy sits between your PM/EHR and payers — no rip-and-replace required.
- How long does onboarding take?
- Most teams are live in 2–4 weeks. Complex enrollment-heavy payer mixes can take 6–8 weeks.
Ready to book an automation review?
Our team can scope your connectivity, automation, or reporting needs in a single call.